Live Conversations
Real-time support conversations with transfers, notes, attachments, and status tracking.
A WICKID NETWORK PLATFORM
Connect. Support.
Communicate.
WCN is the centralized communication system for Wickid Network, Wickid Solutionz, Wickid Hosting, Wickid Family, and every future Wickid division.
1Unified Platform
8+Wickid Brands
24/7Support Ready
WCN Live Support Online
Hi, I need help with my hosting account.
You’re in the right place. I’ll connect you with Wickid Hosting Support.
Agent is typing…
CORE PLATFORM
Built for the entire Wickid ecosystem
Department Routing
Route visitors to Sales, Hosting, Technical Support, Community, Billing, or General Support.
Visitor Monitoring
See active visitors, current pages, visit history, source, device, and return status.
Agent Management
Roles for owners, admins, agents, and viewers with clear team permissions.
Widget Builder
Configure logos, colors, greetings, availability, dark mode, and offline forms.
Analytics
Track conversations, response times, missed chats, satisfaction, and team performance.
ONE NETWORK
One communication engine. Separate Wickid departments.
WCN
Communication Core
Communication Core
Wickid NetworkWickid SolutionzWickid HostingWickid Web CoreWickid CloudWickid StreamsWickid DomainsWickid Family
INTERNAL PLATFORM TIERS
Scale access across Wickid divisions
Core
Internal
Central support for Wickid Network and core divisions.
Recommended
Business
Expanded
Multiple departments, analytics, saved replies, and file sharing.
Enterprise
Future
SSO, AI assistant, automation, advanced reporting, and integrations.